At aq99, we believe that online betting and gaming should always remain an enjoyable form of entertainment. We know that for the vast majority of our players in Bangladesh, using aq99 is a fun way to follow their favourite sports and try their luck on casino games. But we also recognize that for some people, gambling can become a problem if it is not managed carefully. That is why responsible gaming is a core part of how aq99 operates.
Responsible gaming means making informed decisions about how much time and money you spend on the aq99 platform. It means understanding that losing is part of the game and never chasing losses. It means knowing when to take a break. And most importantly, it means having access to the right tools when you need them. aq99 provides all of these tools directly within your account, and our support team is always ready to help if you feel your gambling habits are becoming unhealthy.
One of the most effective ways to stay in control is to set personal limits before you start playing. aq99 allows you to configure several types of limits directly from your account settings. These limits are applied immediately and help you stick to a budget that works for you.
You can increase or decrease these limits at any time. However, for your protection, any increase to a limit on aq99 will only take effect after a cooling-off period, while decreases are applied immediately.
Sometimes the best thing you can do is step away for a while. aq99 offers two options for players who want to take time off from gambling. The first is a temporary break, which allows you to pause your account for a period of your choosing, from 24 hours up to 30 days. During this time, you will not be able to log in, deposit, or place any bets on aq99.
The second option is self-exclusion, which is a longer-term commitment. You can self-exclude from aq99 for 6 months, 1 year, or permanently. During a self-exclusion period, your account is fully locked and you will not receive any promotional communications from aq99. If you choose permanent self-exclusion, your account will be closed and cannot be reopened. To activate either option, visit your account settings or contact aq99 support directly.
It is not always easy to recognize when gambling is becoming a problem. Here are some warning signs that aq99 encourages every player to be aware of:
If you recognize any of these signs in yourself, please take action. Use the limit and self-exclusion tools available on aq99, or reach out to our support team for guidance.
Set a budget before you start playing on aq99 and stick to it no matter what happens.
Think of gambling as entertainment, not as a source of income. The house always has an edge.
Never gamble with money you need for rent, food, bills, or other essential expenses.
Take regular breaks. Do not sit on aq99 for hours without stopping.
Do not gamble when you are upset, stressed, or under the influence of alcohol.
Use the deposit and loss limit tools available in your aq99 account settings.
aq99 strictly prohibits anyone under the age of 18 from creating an account or placing bets on the platform. We take this very seriously. During the registration process, aq99 requires age verification, and we may request additional documentation at any time to confirm a player's age. If we discover that a minor has gained access to the aq99 platform, the account will be immediately closed and all funds will be handled according to our terms and conditions.
We also encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites. If you share a device with someone under 18, please make sure your aq99 login credentials are not saved or accessible to them.
If you feel that your gambling on aq99 or any other platform is becoming a problem, please do not hesitate to seek help. Our support team is available to assist you with setting limits, activating self-exclusion, or simply talking through your concerns. You can reach aq99 support through the live chat feature on the platform or by emailing [email protected]. Remember, asking for help is a sign of strength, not weakness.
Built-in features to help you stay in control
Set daily, weekly, or monthly caps on how much you can deposit into your aq99 account. Changes take effect instantly.
Get notified or automatically logged out after a set period of play on aq99. Helps you avoid long unplanned sessions.
Lock your aq99 account for days, months, or permanently. During exclusion, no betting or deposits are possible.
Define the maximum you are willing to lose in a given period. aq99 stops accepting bets once you hit the threshold.
Review your full betting and transaction history on aq99 at any time so you always know where your money is going.
Our aq99 support team is trained to help with responsible gaming concerns. Reach out anytime via live chat or email.
Enjoy betting the right way. Sign up, set your limits, and experience a platform that puts your wellbeing first.